FAQ
Top 10 Frequently Asked Questions (FAQ)
1. What kind of paper are the prints made on?
All prints are produced on premium Hahnemühle Photo Rag 308gsm, a 100% cotton, acid-free fine art paper known for its exceptional texture, color depth, and archival quality.
2. Are the prints limited edition?
Yes, each artwork is part of a limited edition series. Once sold out, it will not be reprinted making each piece a collectible.
3. Is the artwork signed or numbered?
Each print is hand-signed and numbered to certify its authenticity and place within the edition.
4. Do the prints come framed?
Unless otherwise stated, prints are sold unframed to allow for personal framing preferences. We may offer framing options in the future.
5. How is the artwork packaged for shipping?
Prints are carefully rolled and shipped in protective tubes or flat-packed with archival materials to ensure safe delivery.
6. Do you ship internationally?
Yes, we offer worldwide shipping. International delivery times and costs vary depending on location.
7. How long does shipping take?
Domestic orders typically arrive within 3–5 business days. International orders may take 7–14 business days depending on destination and customs.
8. Can I track my order?
Yes, once your order is shipped, you’ll receive a tracking number via email.
9. What if my print arrives damaged?
If your artwork is damaged in transit, please contact us within 48 hours of delivery with photos, and we’ll arrange a replacement or refund.
10. How should I care for my print?
Keep your print away from direct sunlight and humidity. For best preservation, frame it using acid-free materials and UV-protective glass.